A Delhi-based builder has been asked by the consumer court to refund Rs1.91 lakhs (S$4,097) charged in excess from an elderly couple, to whom the delivery of two flats in Gurgaon was delayed for 20 months.
The delay by Today Homes Infrastructures amounted to deficiency in service, the National Consumer Disputes Redressal Commission said.
The national commission upheld the state commission's decision against the interest collected by the builder from the flat applicants O.P. Ratra, 72, and his wife, Harmeet, 68.
The commission said the builder charged interest at 15 per cent, which was unjust and exploitative.