- The strategic partnership enables banks to monetise on their customers' behaviour through interactive, mobile-first engagements
- Strong synergies between Perx and Mambu promise a fresh, creative digital experience for banks
SINGAPORE, May 18, 2021 /PRNewswire/ -- Perx Technologies, a leading enterprise Lifestyle Marketing SaaS Platform provider and market leading SaaS banking and financial services platform, Mambu, announced a strategic partnership today. The partnership aims to solve the challenges of last-mile customer engagement for Mambu's clients by driving revenue-generating customer actions through dynamic, incentivised in-app experiences.
"At present most MarTech platforms are designed to drive eyeballs, clicks, and open rates. The outcomes are 'spray and pray', transient customer engagements that abruptly end at an SMS, email or social media post, leading the customers to a static landing page. Critical to any engagement strategy is the customers' last-mile journey," explains Anna Gong, CEO and Founder of Perx Technologies. "The Perx Lifestyle Marketing Platform extends this last-mile beyond usual stopovers through interactive, gamified, and incentive-led engagements that nudge customers to complete the actions and transactions that were actually intended by the marketer and the brand."
Financial services and banking platform unicorn Mambu empowers banks, fintechs, and lenders to develop their own digital banking solutions. Through its cloud-native, API-first approach, Mambu enables financial institutions to reimagine core banking with the help of a composable banking architecture and currently manages more than 41 million end-users and 60 million API calls per day.
The pandemic has accelerated the adoption of digital banking and mobile-first engagements. To stay true to their digital-first strategy, banks are being forced to explore creative, mobile-first engagement models that increase customer-brand touchpoints at scale each month. Mambu offers speed and flexibility to financial institutions that no longer want to remain hamstrung by legacy end-to-end technology stacks. Perx Platform's highly scalable API based architecture is aligned with the same vision.
The Perx Lifestyle Marketing Platform enables banks to innovate beyond their core business models and create a monetisable lifestyle ecosystem focused on their closed-loop network of consumers, partners, and merchants. This approach not only allows banks to better address and solve consumer needs and wants but also builds a moat around their customers by drastically increasing customer-brand touchpoints. With exciting gamification mechanics, hyper-personalised and instantly gratifying incentives, the platform has proven to be an effective enabler of the digital lifestyle ecosystems for banks, fintechs, and digital natives.
"Dynamic customer engagement is a key driver for digital banks to monetise customer actions. Without a digital and composable banking architecture, engaging customers and building out a lifestyle ecosystem on a legacy monolithic on-prem solution would be much more challenging to execute. Perx complements and supplements Mambu well in our strategy to disrupt banking with new value addition. Not only do we share similar values, but our shared mindset on the need to disrupt the traditional banking space is clear with Perx's API-led SaaS model delivering agile and configurable solutions designed for the rapidly changing digital economy," said Myles Bertrand, Managing Director, APAC, Mambu. "As partners we are very closely aligned in terms of execution, industry, and expansion focus."
Reflecting on the strong synergies across technology, target market, and core principles, Ms Gong adds, "While Mambu is redefining core banking and making it composable and easily configurable, it is imperative to have a partner like Perx to enable digital banks and fintechs to drive last mile customer engagements, improve relationships and monetisation models on their customer behavior. We see the Perx/Mambu partnership as a strategic move to create joint value for our customers and target markets."
About Perx Technologies
Perx Technologies is a category-creating Lifestyle Marketing SaaS Platform helping brands transform from transient, transactional businesses to delivering meaningful engagements and experiences in the digital economy. Powering large regional and global brands, the platform enables mobile-first organisations to monetise on their closed-loop ecosystem of consumers, partners and merchants, by creating personalised, last-mile interactive digital experiences that generate instant ROI. For more information, please visit: https://www.perxtech.com
About Mambu
SaaS. Cloud-native. API-driven. These all describe market-leading banking and financial services platform Mambu. Launched in 2011, Mambu can fast-track the design and build of nearly any type of financial offering for banks of all sizes, lenders, fintechs, retailers, telcos and more. Our unique composable approach means that independent components, systems and connectors can be assembled in any configuration to meet business needs and end user demands. Mambu has 500 employees that support 180 customers in over 65 countries - including N26, OakNorth, Tandem, ABN AMRO, Bank Islam and Orange. www.mambu.com