- Online shoppers and e-tailers want more choices and more convenience. The new DHL ServicePoint footprint will make it considerably easier for both to send a parcel and pick-up an order
- DHL eCommerce positive about e-commerce growth in Thailand, plans to expand ServicePoint network to more than 1,000 outlets over the coming months
BANGKOK, Nov. 24, 2017 /PRNewswire/ -- DHL eCommerce, a division of the world's leading logistics company, Deutsche Post DHL Group, has launched a network of ServicePoints in Thailand to enable greater convenience and choice for e-commerce sellers to ship nationwide and for online shoppers to conveniently pick-up their orders.
DHL ServicePoints makes delivery simple with easy booking, convenient drop off and nationwide delivery in Thailand
Thai e-commerce sellers can now easily drop off their parcels at any one of the more than 200 locations and ship to their customers nationwide. Similarly, consumers will be able to choose to pick up their orders from the very same and easily reached retail locations in early 2018. Over 1,000 ServicePoints will be launched over the coming months to provide greater accessibility for both sellers and shoppers.
"We are extremely positive about the e-commerce growth in Thailand, and have seen fantastic growth since we launched our domestic delivery network in Thailand in 2016. We will continue to enhance our existing solutions and launch new services to offer greater convenience and choice for sellers and shoppers across Thailand," says Kiattichai Pitpreecha, Managing Director, DHL eCommerce Thailand. "We are really pleased to now be able to offer parcel drop-off and pick-up locations, all of which are easy to access, simple to use and provide a fantastic customer experience."
E-commerce sellers on marketplace platforms can simply register with DHL eCommerce, deposit their parcels and have them processed within seconds, a much needed convenience for many Thai e-commerce sellers. The ServicePoints are equipped with state of the art technology and designed to maximize mobility for SMEs and micro-SMEs. Customers will receive shipment confirmation via SMS and email. Shipment track-and-trace, cash on delivery and shipment insurance services are also available.
E-Commerce sellers on marketplaces to benefit
There are over 50,000 sellers on marketplaces in Thailand and up to 20 million visits per day on top marketplaces. With a joint partnership between DHL eCommerce and marketplaces in Thailand, sellers can now easily drop off their parcels at selected ServicePoints or, and as the company does today, request for pickup. "All research tells us that both the seller and shopper want more convenience and choices. A 'one size fit all' approach just doesn't work. As such, we will continue to offer more access points and make accessing the rapidly growing online segment easier and simpler," adds Pitpreecha.
DHL eCommerce plans to quickly expand the network with more outlets and payment options, providing greater convenience and truly integrated service for sellers, further supporting the incredibly fast growing Thai e-commerce market.
DHL ecommerce, operating in Thailand since 2016, is part of Deutsche Post DHL Group. In Thailand, DHL has been present since 1973 with its other divisions DHL Express, DHL Global Forwarding and DHL Supply Chain.
For more information on DHL eCommerce ServicePoints, visit:
For more information on DHL eCommerce Domestic Delivery, visit:
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