Group discount sites under scrutiny

Group discount sites under scrutiny

Think you have a good discount deal?

Think again, because not all group coupon deals offer lower or better prices.

And worse, some deals may not be quite as legitimate as others, as some dismayed consumers found out, with some group discount sites coming under scrutiny recently.

Earlier this month, it was reported that local coupon deal website Dealon had been offering deals on behalf of merchants they did not have agreements with.

Two restaurants and a travel agency made police reports after customers tried to redeem a voucher they had purchased from the site at the outlets.

A check showed that the website is now defunct, with a notice on its website saying that as of April 4, it was no longer offering deals.

Calls to the company's spokesman's mobile phone were not answered.

Some consumers The New Paper on Sunday spoke to said they have had enough.

Interior designer Chrys Chua says that she is now sceptical about deal sites after receiving poor service at merchants.

"I was attracted mostly to the deal site's beauty services like cheap deals for IPL treatments, but the cheap deals turned out to be cheap treatments."

She says that while her friends have had no complaints, she feels burnt by her experience.

"They should have called it a trial treatment if it was going to be a quick treatment instead of the full service.

"Just say it's a trial, as it is at a super low price, to manage my expectations."

Nevertheless, some maintain that despite the bad experiences - ranging from merchants providing poor service to restaurants with mediocre food - they still enjoy using deal websites.

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