SINGAPORE - In the competitive corporate world, effective elocution could very well be the passport to career success.
That's where former Gold 90.5FM radio broadcaster Jessica Seet comes in. She set up vocal-training company Art of Voice to help professionals - ranging from lawyers to global CEOs - maximise their vocal prowess.
In this second part of a series on good role models for English, My Paper speaks with her on how to avoid language slip-ups and ways to improve one's English.
Why is it important for working adults to speak good English?
Ninety per cent of your work is about communication. If you don't speak well, it can lead to a lot of problems, misunderstandings and unhappiness. Sometimes the tone in which you say something can also unwittingly lead to a conflict.
I've had clients who faced difficulties with their bosses because their tone was seen as disrespectful, antagonistic and arrogant, when the truth is, they're really the nicest people you could ever meet.
Rapport in the workplace is very important, and if people don't like you from the sound of your voice, life is going to be very difficult.
Being able to communicate exactly what you mean can be life-changing.