Many bosses demand overtime work

Many bosses demand overtime work

SINGAPORE - Many Singapore bosses - three in four - expect their employees to work overtime or on weekends, findings from studies released yesterday showed.

6 lines your boss should never cross

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    Salaries and bonuses are private and confidential information; your colleagues do not know how much you're paid.

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    If your boss accidentally reveals such information, it can lead to resentment, envy or other forms of negative emotions among colleagues.

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    This is a form of workplace abuse.

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    Even if you have made a grave mistake, a good boss should talk to you in private in a civil tone.

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    Supervisors should always lay down attainable tasks for employees and provide them with the appropriate resources.

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    If your supervisor tasks you with an impossible task, it is important to discuss and communicate expectations to each other.

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    Details of personal lives, regardless of whose, should always be kept out of the office.

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    If you find your boss talking about such things, change the subject back to work. This goes both ways; you should also keep your personal life out of the office.

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    Comments about gender, physical appearance or anything else that makes one blush is a total no-no.

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    This borders on the edge of sexual harassment at the workplace.

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    6. Implying that sex, race, age or religion is a factor in work performance These factors do not affect one's job ability at all.

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    This is workplace discrimination at its worst.

Human-resource experts said technology and customers' demands could be reasons for such behaviour by bosses.

The surveys, done by recruitment firm JobsCentral, also showed 46 per cent of the 256 employers polled from August to October last year would contact their workers who are on leave.

Mr Emran Tan, president of the Singapore Human Resources Institute, said that the findings reflect how the world is becoming more connected, with people even logging onto Facebook when they are on holiday.

This might explain why there are changes in work expectations among bosses, he said.

9 things your boss should never say to you

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    Commands and orders aren't usually effective unless the worker is in a very regimental organisation such as the army.

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    Good bosses lead by example and motivate their workers. This way, they cultivate loyalty and drive in their workers.

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    Supervisors should recognise that employees are the ones producing profits and should never use such a tone with them.

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    Bosses should reward employees according to their hard work, instead of comparing what other companies are giving their employees.

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    Time spent in office may be relevant, but no supervisor should make an employee spend too much time in the office environment. This is especially so when the employee may be more productive working from home outside of office hours.

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    While women do have benefits such as child-care leave or maternity leave, men also have a role to play in raising their children. If a company allocates rewards based on gender, something is not quite right.

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    Good bosses should never discriminate, especially in matters like religion, gender, political affiliation or race.

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    Managing an organisation's budget is important, but not if unnecessary spending is cutting into employees' salaries and bonuses.

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    Managers should lead by example e.g. taking a salary cut together with the rest of the employees.

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    One of the deadliest phrases for a supervisor to say to an employee, this shows a supervisor's lack of concern for his employees' work.

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    Listening to an employee for a moment or two can make lots of difference, especially when the employee is just feeling frustrated. It also builds up an employee's loyalty and morale, making him / her a more productive worker.

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    This merely shows an employee that his / her supervisor is entrenched in a fixed mindset and is unwilling to compromise.

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    Instead, bosses should say,

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    Instead of lambasting a worker straight in the face, a supervisor should think about whether expectations have been communicated clearly to the employee.

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    Supervisors should also ensure that employees are given sufficient resources, budget and support to complete the tasks properly.

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    Supervisors should never resort to abuse and mean words to speak to employees.

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    Instead, bosses should always speak politely and with civility. Better yet, point out to the employee what he or she is doing wrong.

Findings from a Kelly Services study released late last year showed that 42 per cent of the 6,000 people polled here said the use of mobile technology contributed to increased fatigue and burnout.

Mr Mark Hall, Kelly Services' country general manager, said the prevalence of technology has led to an "increasing blur between work and life", partly because it allows employers to contact employees easily at all times.

Mr Tan said that employers' business partners are also getting more demanding, and requiring instant replies.

"If (employers) want to outperform (competitors), they would give customers an immediate reply, even if it's over the weekend," he said.

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