Speed Queen's new technology transforms laundry operations and enhances the customer experience

RIPON, Wis., March 13, 2019 /PRNewswire/ -- Speed Queen®, the global leader in vended commercial laundry, continues to see its ground-breaking Speed Queen Insights, a next-generation technology platform and mobile payment app, change the way vended laundries are managed, and elevate the customer experience to new levels of convenience.

"Speed Queen Insights brings features and functionalities to the industry that will change how laundries are managed and how customers interact with them," said Jean-Francois Gobert Marketing Director -- Asia Pacific & Latin America for Speed Queen commercial. "Vended laundry owners and entrepreneurs around the world, and particularly in Asia Pacific, have seen the tremendous value in leveraging the system's benefits."

A cloud-based laundry management platform, Speed Queen Insights gives laundry owners access to unparalleled data on operations (for single, multiple or all locations) and integrates payment transactions into one unified portal. Owners can:

  • See store performance data
  • Accept mobile, cash and coin payments
  • Offer remote, mobile wallet refunds
  • Provide store loyalty programs
  • Receive machine error alerts
  • Program machines
  • Set time-of-day pricing
  • Adjust water levels

One of the first adopters of the technology, Jason McSweeney, owner of F.L.Costello & Co in Australia, touted Speed Queen Insights' simple access to key data to streamline operations.

"You have to be able to see what you're doing," McSweeney said of the advanced operational and financial data Speed Queen Insights provides him. "If you can't measure it, you can't manage it. Speed Queen Insights is the future of the industry."

Speed Queen Insights also elevates the customer experience with the Speed Queen app. This mobile app offers the option for mobile payment and Speed Queen Rewards to promote store loyalty. The Speed Queen app is available via the Apple App Store or Google Play Store.

Speed Queen Insights comes factory-installed, is updated automatically and is easily configured, so no more drilling into machines to install third-party equipment (at additional expense to the owner). Because it's factory-supported by the global leader in commercial laundry, peace of mind comes standard with Speed Queen Care.

For more information on Speed Queen Insights and the Speed Queen app or to find a Speed Queen distributor in your area, visit https://speedqueencommercial.com/en-us/insights.

About Speed Queen - Speed Queen provides coin laundry owners with a variety of innovative and reliable commercial washers, dryers and laundromat equipment. As an industry leader, Speed Queen is dedicated to providing its market expertise to help grow the self-serve laundry industry. To accomplish this, the company offers Speed Queen Financial Services, which provides a continuum of stable, long-term capital solutions specifically for the laundry industry. The brand is an entity of Ripon, Wis.-based Alliance Laundry Systems LLC, a leading global manufacturer of commercial laundry products and provider of services for laundromats, multi-housing laundries and on-premises laundries. To learn more, visit www.SpeedQueenCommercial.com.

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