Committed to responsible gaming practices

The number of Singapore Pools outlets has remained about the same for the past 10 years ("Gambling shouldn't be made so easy in heartland" by Mr James Wong Joo Sin; Thursday).

The periodic relocation or replacement of outlets due to the expiry of lease or area development may have given the impression that more outlets have opened, including those at FairPrice supermarkets.

Singapore Pools is firmly committed to operating in a socially responsible manner, in strict compliance with industry standards for responsible gaming codes and practices. At all times, posters and standees are displayed prominently in our outlets to remind customers about our house rules, which include no betting or prize claims by people under 18.

Our retailers and staff have also been trained to enforce responsible gaming practices. Our hope is that, with accessibility to our services, customers who wish to have a little flutter need not resort to illegal syndicates.

For the past 47 years, the surpluses from Singapore Pools' collections have been used to fund projects and good causes that benefit our community.

Doris Ho (Ms)

Head, Public Affairs Directorate

Singapore Pools

This article was first published on February 28, 2015.
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