PETALING JAYA - Consumer associations are calling for swift action to be taken to reduce non-revenue water, besides educating the public about it.
Malaysian Muslim Consumer Association (PPIM) chief activist Datuk Nadzim Johan said water operators need to monitor the amount lost, especially through theft.
"If this situation persists, it is only a matter of time before the losses are transferred to consumers."
"We are very concerned about this," he said.
About 15 per cent to 20 per cent of the 1.994 trillion litres lost last year was attributed to theft and inaccurate water meters.
Fomca deputy secretary general Foon Weng Lian believed one of the possible solutions lies in a nationwide outreach campaign.
"Then we can ensure that people are clear about how they can contribute in addressing the pro-blem.
"We also want the Government to set up a policy on non-revenue water, along with a timeline on repair works," he said.
At present, he said there was only a taskforce which could merely advise on solutions, which were sometimes ignored due to financial constraints.