PETALING JAYA - An octogenarian was left stranded alone in her flood-affected home after waters rose rapidly in the Kuala Krai, Kelantan, area where she lived.
The panic-stricken Chan Cho Chu, 81, cried for help as the water level rose in her home and her neighbours, a Malay family, came to her rescue.
They picked her up by boat and ensured that Chan was reunited with her family nearby.
For Chan, who has lived in the same house since 1960, it was her first flooding experience.
"She has never faced floods before. I can't imagine how frightened she was at that time," said Chan's granddaughter Soon Li Wei, who was worried sick when she could not contact her family in Kelantan for three days.
The 26-year-old, who works as a civil servant in Kuala Lumpur. was alarmed when she discovered pictures on Facebook showing her grandmother's house almost submerged.
"My grandma lives alone and we couldn't contact her since all phone lines in the state were cut," said Soon.
She heaved a sigh of relief when she received a telephone call from her parents two days ago, informing her that everyone, including her grandmother, was safe.
Soon said victims in Kuala Krai were still in need of food and clean water, adding that a restaurant owner had provided food and drinks to the affected villagers.
She hoped Malaysians would extend a hand in helping victims in the east coast.
According to Soon, it has been three days since electricity and water supply to the village had been cut.
"The victims have to rely on rain water for consumption and for other daily chores. What is important now is that they receive food and clean water. Money is not a priority for them right now," she said.