SEPANG - Malaysia Airlines has been told to address passenger complaints on the interior seating arrangements and lack of toilets in the business class section of its new Airbus A350-900 XWB aircraft, says Transport Minister Datuk Seri Liow Tiong Lai.
He added that the Government has received feedback from customers who have flown in business class on the A350, and the matter was brought up for discussion in the Cabinet.
“There has been some feedback and comments on the internal configuration of the business class section from passengers. We discussed how we can enhance the services of the A350.
“For example, the toilets for the business class section. There has been demand for them to be increased. I will instruct MAS to look into the complaints, and we will leave it to them to do what is necessary,” he told reporters after launching the second phase of the Mitsui Outlet Park here yesterday.