PETALING JAYA - Stunned by a series of 11 brazen attacks on KK Super Marts, founder and CEO Datuk Dr Douglas K.K. Chai has beefed up security at his outlets.
"We have hired a security team to go around our stores and we have increased the number of people in our response team," he said.
"We have 20 people in our response team, with four of them being armed with pistols."
This follows a number of attacks by a group of five men armed with machetes who robbed KK Super Mart, a 24-hour mini-supermarket chain, 11 times in 10 days.
He said KK Super Mart was working closely with the police force to catch the robbers.
It would increase the number of CCTV in it's stores, he said.
"Up to 16 cameras have been installed with several of them focusing on the entrance of the store," he said.
He said that the surveillance cameras were monitored 24-hours a day with the security camera feed linked to the security team's phone.
Chai said the five men - believed to be in their 20's - did not wear masks or helmets when they robbed the mini-supermarkets in Klang Valley
"The robbers drove in the same vehicle - a grey Proton Satria with the fake registration number WLV 964," he told The Star Online. "So far, no one had been injured during the robberies."
The robbers, he added, stole money from the store and customers and items such as cigarettes.
"We have set up a committee compensate customers who fall victim during the robbery," he said.
"Those who had their phone, money or other items stolen during the robberies will be compensated."
When asked why KK Super Mart was a popular target for robbers, Chai said he did not know.