PETALING JAYA - Ride-sharing company Uber has banned a driver following reports of an incident in Kota Kinabalu where he sexually harassed a passenger.
In a statement Tuesday, Uber told The Star Online that the company takes such allegations seriously.
"What has been described by the rider has no place on the Uber network.
"Please be assured that we take such allegations seriously and our community guidelines expressly prohibit any kind of inappropriate behaviour on a trip.
"The driver no longer has access to the (Uber partner) app while investigations into the matter are pending," said the statement.
Uber said it is ready to assist the authorities in their investigations into the case.
On Monday, a Facebook post by a woman went viral when she claimed that her Uber driver had flashed his private part while she was being driven home.
The incident is said to have happened at about 10.30am on Friday.
In her Facebook posting, the woman said she alerted her husband and friends through social media as the event unfolded before her.
"I was too frightened and shaken by the incident and I cried silently without saying anything," the housewife said.
She said she had also texted her husband to ask for help and that he had called back to tell her to stay calm.