PETALING JAYA - The Malaysia Inbound Tourism Association (Mita) is questioning the Land Public Transport Commission's (SPAD) delay in renewing permits for tour buses.
Mita president Frankie Lee said apart from causing financial losses, the delay was also impacting the Visit Malaysia Year 2014 campaign.
He said he had been waiting since March 17 after submitting all the necessary documents to renew the permit for one of his five buses.
"Until today, the renewal has not been approved and I am incurring losses of at least RM5,000 (S$1,920)," he said.
Lee, who is a co-director of tour agency Red Fury Tours and Travel Sdn Bhd, also claimed that a SPAD officer he met in the commission's office in Brickfields, Kuala Lumpur, could not tell him for sure when the approval would be granted.
"Renewing a permit should be less of a hassle and take about two weeks compared to applying anew," he said.
Lee, who is renewing his permit for the fourth time, said his company would still have to pay for the bus' monthly instalment and the driver's salary despite the vehicle being grounded.
He said this had never happened in his 30 years in the industry and questioned the lack of proper guidelines in renewing tour bus permits.