SINGAPORE - We thank Ms Audrey Cheong for her letter ("Pensioner not told of policy changes"; Dec 3). We are sorry to hear about her friend's hospitalisation.
Ms Cheong was under the misapprehension that there had been a change in policies relating to hospitalisation and ward charges for pensioners in recent years.
In fact, the only recent change, in March this year, was to enhance outpatient medical and dental benefits with an increase in claim limits and subsidies.
For updates on policies and pension-related information, pensioners can refer to the civil service pensioner's portal at https://www.pac.gov.sg
We will look into better ways of sharing updates on pension policies with pensioners.
Ivy Lim (Ms)
Financial Administration and Control
Chan Boon Fui
Rewards and Recognition
Public Service Division
Prime Minister's Office
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