Malaysia Airports wants airlines to follow accepted practices

PETALING JAYA - Malaysia Airports Holdings Bhd (MAHB) is calling for tighter adherence by airlines to "accepted practices" under its latest proposal on the handling of passengers with immigration problems at Malaysian airports.

This comes in light of recent cases involving stranded passengers who have been "living" at the transit lounge of the Kuala Lumpur International Airport (KLIA) for weeks.

According to MAHB, which is tasked with the operations, management and maintenance of airports, the airlines that brought in passengers who were later denied entry to the country have a moral obligation to provide food, accommodation and onward transport arrangements for these passengers.

"While this is a norm for airlines, the fact remains that this is still only a discretionary practice at present," said MAHB's senior general manager for operations, Datuk Azmi Murad, yesterday.

Azmi added that there was no law to compel airlines to provide basic necessities to these stranded passengers.