Building a pool of helpers

Building a pool of helpers
People are at the heart of what MSF does, says Minister for Social and Family Development Chan Chun Sing.

SINGAPORE - It's not just about helping those in need. The helpers will also be getting help.

That means drawing more leaders, including fresh hires and mid-career professionals, into the social work sector through better pay and career prospects.

Other to-do tasks include improving the image of the industry and retaining talent.

Minister for Social and Family Development Chan Chun Sing (above) said during Thursday's Budget debate: "Our social work professionals did not join this sector because of money. But neither should we have them leave the sector because of money.

"We're committed to making sure that we pay them fairly and properly."


For starters, the National Council of Social Service will run a centralised hiring and structured career development scheme.

Akin to how the Education Ministry recruits and develops teachers as an integrated body, staff are then deployed to various agencies.

A task force, including industry players and human resource professionals, will help develop the scheme, which is expected to start by the end of the year.

The scheme will kick off with incoming batches of social service scholars and mid-career entrants, and will also be opened to professionals already in service.

The target is to build a pool of up to 300 people at a steady rate.

The lack of highly-trained professionals has been an issue as the sector is set to expand, with the Government strengthening social safety nets.


Ultimately, the success and failure of the social service system in Singapore is "all about people, people, people".

Added Mr Chan: "People are at the heart of what we do and people are also the key reason we are able to do what we do."

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