Companies say...

"As we lease some SingTel optical fibre capacity that runs through this exchange, this has affected StarHub's cable TV, cable and fibre broadband, and digital voice services for some of our customers. We are monitoring the situation closely and working to restore services as soon as we can."

- Mr Mock Pak Lum, StarHub's chief technology officer

"DBS acted promptly to extend branch operating hours, as well as provide emergency cash to customers... The bank also directed customers on social media to nearby DBS/POSB facilities that were unaffected.

- DBS in a press statement

"There has been a fire at our Bukit Panjang exchange and this may have affected some fixed-line voice, broadband and mobile services. Some services have been restored and our engineers will continue to restore the remaining services as soon as possible. We apologise for any inconvenience caused. Thank you."

- SingTel's text message to its customers

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