Danone Dumex expands precautionary recall of milk powder products in Singapore

SINGAPORE - Danone Dumex has voluntarily recalled three additional products in Singapore as a precautionary measure.

In a statement on Aug 7, Danone Dumex said that the products do not contain the potentially contaminated whey product manufactured by Fonterra, but the batches of formula were packed on a production line that may have had residues of the potentially contaminated raw material.

Here is the full statement by Danone Dumex:

Following further detailed investigation, Danone Dumex has taken a decision to voluntarily recall additional products as a precautionary measure.

These additional products do not contain the potentially contaminated whey product manufactured by Fonterra but these batches of formula were packed on a production line that may have had residues of the potentially contaminated raw material by Fonterra.

There is no evidence to suggest these batches represent any health risks, however, consumer safety is our only concern at present. We have zero tolerance for potential food safety risks and therefore the decision has been taken to recall these products and destroy them.

Details of the batches are as follows:

1. Dupro Step 2 Follow-Up Formula 800g
   (For babies after 6 Months)
   Batch number FGDFORG0800TNSG43 06043R1
   Expiry 4 June 2015
2. Dupro Step 2 Follow-Up Formula 800g
   (For babies after 6 Months)
   Batch number FGDFORG0800TNSG43 04253R1
   Expiry 25 April 2015
3. Dulac Step 1 Infant Formula 800g
   (For birth to 6 Months)
   Batch number FGDIFRG0800TNSG43 04253R1
   Expiry 25 April 2015

Previously notified batches

1. Mamil Gold PreciNutri™ Step 2 After 6 Months
   Follow-Up Formula 900g
   Batch number FGMG2RG0900TNSG29 06043R1
   Expiry 4 June 2015
2. Mamil Gold PreciNutri™ Step 2 After 6 Months
   Follow-Up Formula 1.6kg
   Batch number FGMG2RG1600TNSG29 06053R1
   Expiry 5 June 2015

Please do not consume these products with the above detailed batch numbers. If consumers have been using these products with the above batch numbers and their child shows any sign of illness, please contact a health care professional as a precautionary measure.

We are working to ensure the recall is done as fast as possible, with the aim of giving parents confidence that all remaining products on sale in Singapore are safe to consume.

Consumers buy our products with the expectation they are safe. We have extensive quality control procedures in place for all our processes and products and these procedures set higher standards than any legal requirement.

None of the products tested to date and sold in Singapore indicate any contamination. We believe our products are safe and these recalls are precautionary and voluntary.

Danone Dumex remains committed to providing food of the highest quality and integrity, and we are doing everything we can to resolve this issue and to provide as much information and support as possible to parents. We apologise for any inconvenience or stress caused by this, but the safety of our consumers cannot be compromised.

Customers are able to get full refund or exchange if they have recently purchased the following products. Please contact our now 24 hours Customer Careline at 1800 265 3188 or bring the products to Sheraton Tower Singapore, Amethyst Room, Level 3, 39 Scotts Road, between 10am-9pm from August 5th-11th.