From graffiti to litter, "human/animal faeces" to unauthorised fixtures, the list in the Town Council Management Report is a long one.
Four main areas are looked at: estate cleanliness, maintenance, lift performance, and service and conservancy charges (S&CC) arrears management.
When it comes to cleanliness at the national level, the most common culprits included dumped bulky refuse, stain and litter, moss/cobwebs, graffiti and human/animal faeces. The estates where dumped bulky refuse was most seen were Pasir Ris-Punggol (43 per cent of total observations) and East Coast (39 per cent).
Stain or litter was a serious problem in Ang Mo Kio (40 per cent), while Pasir Ris-Punggol and East Coast were the cleanest areas in this regard (30 per cent).
Out-of-reach corners seem to be an issue for estate cleaners: Moss or cobwebs were the third-most common observation. The problem was especially common in Potong Pasir (27 per cent). Human/animal faeces was the least of an issue. Bishan-Toa Payoh (7 per cent) and Marine Parade (6 per cent) were the two estates most affected by this problem.
When it comes to estate maintenance, the three biggest problems at the national level were obstruction of common areas, unauthorised fixtures within a block and exposed wiring or trunking and unlocked socket outlets.
Obstruction of common areas was most prevalent in Sembawang (53 per cent), followed by Pasir Ris-Punggol and Nee Soon (both 43 per cent). Unauthorised fixtures, such as blinds mounted as sun shade, were most common in Potong Pasir (25 per cent). Missing or damaged gratings and floor traps were also a problem in Potong Pasir, accounting for 13 per cent of maintenance observations.
Overall, Ang Mo Kio, Bishan-Toa Payoh, Marine Parade, Nee Soon and Sembawang were the top performers. They scored green in all categories: estate cleanliness, estate maintenance, lift performance and S&CC arrears management.
With the exception of Bishan-Toa Payoh, the other four town councils had also notched up top ratings across the categories in the previous assessment period from April 2014 to May 2015.
This article was first published on May 31, 2016.
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