What happened

What: Fire at SingTel's Bukit Panjang exchange

When: About 2pm on Wednesday

Time it took to put fire out: 20 minutes


  • 33 fibre cables damaged
  •  100 mobile base stations impacted
  •  60,000 broadband lines
  •  30,000 voice lines
  •  30,000 mio TV customers
  •  11 OCBC ATMs
  • Five DBS/POSB branches (at Toa Payoh Central, Bukit Panjang, Jurong Point, Woodlands and Raffles Place)
  •  All Singapore Pools outlets except the main branch at Middle Road

6am on Thursday: All SingTel services expected to be restored

8am Thursday: All DBS services expected to be restored

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