My point: Early signs of potential security problem

SINGAPORE - In May last year, I was checking my Central Provident Fund account when I discovered that the system recorded that I had accessed my account in recent weeks.

I was suspicious as it had been a long time since my last access.

I informed operator CrimsonLogic and made a police report. I have yet to receive any reply from either party.

Subsequently, on many occasions, whenever I accessed my CPF account, I would receive a message saying that my current sign-on was correct but my earlier attempts were unsuccessful.

As I had not encountered any error before, I suspected that someone was again trying to access my account.

Last week, I called CrimsonLogic again but was told to monitor and change my password periodically.

The issue should have been treated with more urgency when I first reported it last year as it could have been related to the recent incursions ("1,560 SingPass accounts possibly tampered with"; last Thursday).

Tan Que Na (Ms)

This article was first published on June 10, 2014.
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