The value of quality medical care

A 333-bed healthcare facility, Mount Elizabeth Novena Hospital is part of the Parkway Pantai group.
PHOTO: Mount Elizabeth Novena Hospital

Amidst rising healthcare needs, Parkway Hospitals offer timely treatments, price transparency and more healthcare options

Imagine this scenario: You wake up in the middle of the night to severe abdominal pain. What you thought was simply a harmless upset stomach the day before now seems to feel like something much more serious.

You're in agony, and you need help fast. You know you have to get into a taxi that will take you to the accident and emergency (A&E) department.

A deluge of variables come into play: Where do you go? What are your options? What is the most efficient solution for your needs?

Most Singaporeans are of the opinion that receiving medical treatment at a private hospital or medical centre instead of a public one is out of their financial reach, but that is not necessarily the case.

While both types may offer similar facilities as part of a world-class healthcare system, private hospitals or clinics are known to offer timely treatments and services in a comfortable environment.

On top of the above, Parkway Hospitals' fixed priced packages and 4-bedded programmes have been designed to reduce your financial worries as you recuperate with peace of mind.

Photo: Mount Elizabeth Novena Hospital

Save more while receiving timely treatment

At Parkway Hospitals, getting timely treatment allows you to enjoy cost savings in the long run. This is because early treatment and intervention reduces the risk of complications and the possibility of conditions deteriorating as days drag on - which may lead to more extensive and costly treatments in the longer term.

A timely diagnosis is also worth the cost of time spent waiting in queues, and the stress and anxiety that comes with it. Since increased levels of stress can lead to negative health outcomes, reducing them is an important objective of patient care. At Mount Elizabeth Hospitals, Gleneagles Hospital, and Parkway East Hospital's A&E departments, the average wait time is 30 minutes and 24 hours to see a specialist.

Parkway Hospitals' full suite of treatment and rehabilitation services also ensures you receive full support on your journey to recovery. Through a panel of over 1,400 specialists from various fields, patients can enjoy better accessibility to quality care for their specific needs and conditions, in a short amount of time.

More healthcare options to meet your needs

To address the perception that rising healthcare costs mean private healthcare is out of reach for many Singaporeans, new initiatives and measures have been put in place.

Recently, the weekend room rates at Mount Elizabeth Hospital (MEH) and Gleneagles Hospital (GEH) were revised for all Singaporeans. At Parkway East Hospital (PEH), the prices for 4-bedded wards and hospital charges on both weekdays and weekends have also been updated.

For more details about the 4-bedded programme at Parkway Hospitals, call 6812 3371 (MEH), 6812 3370 (GEH), 6812 3372 (PEH).

Photo: Mount Elizabeth Novena Hospital

Price transparency to avoid bill surprises

Parkway Hospitals' price transparency allows for informed decisions to be made by patients and their families. As a private healthcare group to publish historical prices of common medical procedures since 2013, the average bill size and doctor's fee at Parkway Hospitals can be easily referenced online.

Common medical procedures such as endoscopies and the removal of cataracts can also be paid using fixed price bundles.

Fixed price bundles are available for many common procedures like endoscopes and cataracts, and are inclusive of hospital and doctor fee components. Patients can be sure, at a glance, about what their bills will include.

For instance, a colonoscopy procedure offered at Gleneagles Hospital costs $1,828, of which $1,250 is claimable through MediSave. Mount Elizabeth Hospital patients who undergo kidney stone removal will pay $6,250 and enjoy up to $2,900 of MediSave claims.

And at Mount Elizabeth Novena Hospital, cataract surgery costs $5,283, and MediSave claims of $2,450 can be made.

Photo: Mount Elizabeth Novena Hospital

Your treatment may be fully covered

Patients at Mount Elizabeth Hospitals, Gleneagles Hospital and Parkway East Hospital could enjoy complete coverage - with the right integrated shield plan and rider.

For patients who need to be admitted for at least eight hours following a visit to the A&E department, the right insurance plan may also cover them at private hospitals. In such instances, patients enjoy a full waiver for both their A&E outpatient bill and inpatient treatment costs.

Certain insurance policies also cover A&E outpatient treatment up to a specific limit. To find out how you can go cashless or to check your health coverage, you can contact Parkway Hospitals' claims advisor team at 6812 3776. Alternatively, send a WhatsApp message to 8799 7787, or email

For more detailed information, visit

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