Social Media Community Manager (Full-time position)
The role of the Social Media Community Manager defines and shapes AsiaOne's social media presence, through interactions with our online audience on a daily basis. You will be instrumental in connecting AsiaOne's content with a growing digital audience by creating engaging cross-platform experiences.
We are looking for someone with exceptional social media writing and content creation skills. If you are plugged into Singapore and Asian pop-culture, live and breathe memes and finds inspiration for shareable content everywhere you go, this will be the perfect job for you.
Responsibilities:
- Produce, publish and optimise shareable social media content from editorial content as well as for commercial campaigns
- Maintain daily online conversations with social media users across all of AsiaOne's social media properties
- Build brand followership and increase brand awareness for AsiaOne and its content formats
- Monitor social media metrics for editorial and content production improvement recommendations and daily optimisation
- Respond to comments and customer/audience queries and improve social care infrastructures
- Monitor and report on feedback and online reviews as well as assign follow-up tasks to other team members
- Organise and participate in events to build community and boost brand awareness
Requirements
- Strong writing skills in English; Chinese language skills an advantage
- Journalism/editorial experience an advantage
- 2-3 year work experience as an online community manager
- Expert interpersonal and communication skills with a specialisation in social media interactions (visual storytelling, memes, gifs, etc.)
- Working knowledge of Google Analytics, all major social media platform performance metrics and social listening tools
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask while collaborating with different stakeholders from editorial to content production
- Able to work some nights and weekends (or shift) if required on a project basis
Interested applicants, please include links to your portfolio in your CV and email to careers@asiaone.com
<< BACK