Social Media Community Manager (Full-time position)

The role of the Social Media Community Manager defines and shapes AsiaOne's social media presence, through interactions with our online audience on a daily basis. You will be instrumental in connecting AsiaOne's content with a growing digital audience by creating engaging cross-platform experiences.

We are looking for someone with exceptional social media writing and content creation skills. If you are plugged into Singapore and Asian pop-culture, live and breathe memes and finds inspiration for shareable content everywhere you go, this will be the perfect job for you.


  • Produce, publish and optimise shareable social media content from editorial content as well as for commercial campaigns
  • Maintain daily online conversations with social media users across all of AsiaOne's social media properties
  • Build brand followership and increase brand awareness for AsiaOne and its content formats
  • Monitor social media metrics for editorial and content production improvement recommendations and daily optimisation
  • Respond to comments and customer/audience queries and improve social care infrastructures
  • Monitor and report on feedback and online reviews as well as assign follow-up tasks to other team members
  • Organise and participate in events to build community and boost brand awareness


  • Strong writing skills in English; Chinese language skills an advantage
  • Journalism/editorial experience an advantage
  • 2-3 year work experience as an online community manager
  • Expert interpersonal and communication skills with a specialisation in social media interactions (visual storytelling, memes, gifs, etc.)
  • Working knowledge of Google Analytics, all major social media platform performance metrics and social listening tools
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask while collaborating with different stakeholders from editorial to content production
  • Able to work some nights and weekends (or shift) if required on a project basis

Interested applicants, please include links to your portfolio in your CV and email to