SINGAPORE - Two hundred and ninety-five passengers on a Scoot flight from Melbourne to Singapore were left stranded for at least five hours on Sunday (Jan 27), after their flight was cancelled.
Flight TR19 was due to leave Melbourne at 1.20pm locally, and was supposed to arrive in Singapore at 6.45pm local time.
In response to queries from The Straits Times on Sunday, the budget airline said that TR19 had to be grounded in Melbourne Airport for rectification works due to a technical issue.
Affected customers were transferred to Singapore Airlines flights SQ248 and SQ218 where possible, Scoot said.
SQ248 departed Melbourne at 6.15pm local time, according to flight tracking website FlightRadar24. SQ218 left Melbourne at about 1am local time on Monday.
The remaining customers who were not able to be transferred to these flights due to limited availability of seats were provided with meals and hotel accommodation, Scoot said.
They will be put on two flights departing on Monday - Singapore Airlines flight SQ238, which is scheduled to leave at 10.35am, and Scoot flight TR19 departing at 1.20pm.