[UPDATE NOV 4] The Marsiling-Yew Tee Town Council (MYTTC) has visited residents affected by the incident on Monday (Nov 2) to help document the damages sustained to their personal belongings, such as carpets and food items.
A spokesperson from the town council told AsiaOne they were notified of water gushing out from the wet riser room at the seventh floor of Block 185A Woodlands Street 13 at 4.03pm on Nov 1.
MYTTC immediately called its fire protection tradesman to attend to the issue and alerted the Essential Maintenance Service Unit.
Conservancy cleaners were also mobilised to clear the water from the flooded common corridor area.
The tradesman arrived at the site shortly after and managed to stop the water flow by temporarily turning off the valve, the town council said.
Further investigation revealed that the pump feed endpoint's joint gasket of the wet riser gave way which resulted in the water gushing out.
The defective gasket has since been replaced.
Floods in Singapore are normally associated with heavy rain, especially in the low-lying areas.
However, residents living on the seventh floor in Woodlands somehow found themselves wading in ankle-deep water on Sunday (Nov 1).
Several of them stepped out of their flats and were greeted by fast-flowing water along the common corridor.
The unusual sight was filmed by a resident and a video clip of the incident made its way onto Facebook, where it went viral on Monday.
According to the post, the flooding happened at Block 185A, Woodlands Street 13.
[embed]https://www.facebook.com/allsgstuff/videos/3071941432912117[/embed]
In the clip, water can be seen gushing out from behind the door of the wet riser compartment and rushing down the common areas.
A resident told 8World News that the flood lasted for about two to three hours that day, with the water flowing into his living room.
Another resident added that she saw three cleaners, whom she believes were sent by the town council, arriving at the scene to help clear the excess water.
The cause of the flood is said to be linked to a faulty wet riser pump.
When a reporter visited the block the next day, staff from a contractor company mentioned that maintenance works are underway.
lamminlee@asiaone.com