LTA probing cause of inaccurate bus timings on apps and bus stop displays
LTA said that bus operations were not affected and that all services continue to operate at their usual frequencies.
PHOTO: AsiaOne/Jasper Lim
PUBLISHED ONJanuary 21, 2026 2:16 AMUPDATEDJanuary 21, 2026 8:05 AMBYKoh Xing Ying[UPDATE at 3.50pm]
The Land Transport Authority (LTA) has said that it will be resetting the Expected Time of Arrival (ETA) system for buses from 8pm on Wednesday (Jan 21), so as to resolve the issue of inaccurate bus timings on apps and bus stop displays.
During this period, the bus arrival predictions will be unavailable, added LTA.
Commuters will not be able to see the buses' ETA at touchpoints such as the electronic passenger information displays at bus stops and interchanges, apps like MyTransport.SG and third-party apps such as CityMapper and Google.
However, LTA stated that bus operations will not be affected, and all bus services will continue to operate at their usual frequencies.
Commuters who wish to check the frequency can refer to the websites of SimplyGo and the public transport operators.
The Land Transport Authority (LTA) said it is investigating technical issues affecting the bus arrival time system, which have resulted in inaccurate bus timings and long waiting times being displayed at commuter touchpoints.
In a statement released on Wednesday (Jan 21), LTA said that bus operations were not affected and that all services continue to operate at their usual frequencies.
The authority noted that the issue was first detected on Jan 10, with further inaccuracies identified over the course of the week.
The Estimated Time of Arrival (ETA) system generates predictions of when buses will arrive at each stop based on information relayed by equipment on board the buses, said LTA.
"These estimates are disseminated via commuter touchpoints such as electronic passenger information displays at bus stops and interchanges, the MyTransport.SG application as well as other third-party applications through LTA DataMall," it added.
Preliminary investigations indicate that a technical issue in the on-board systems of some buses is affecting the transmission of bus arrival timing estimates.
The authority apologised for the inconvenience caused and added that its engineers and ETA system contractors are working with bus operators to rectify the issue.
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xingying.koh@asiaone.com