A man who allegedly posed as a contractor and offered 'patch work' services to residents in Toa Payoh in exchange for a fee is not from the Housing and Development Board (HDB), said the HDB in response to queries by Stomp.
Stomp contributor Vernon said the incident occurred at Block 185 Toa Payoh Central last Friday (March 22), at around 8.30pm.
The 72-year-old retiree told Stomp that a middle-aged man had visited his unit and "declared that tomorrow his team would be coming to do patch work on the old ceiling, as prescribed by HDB".
When Vernon asked the man who he was representing, the latter flashed a "calling card" that was hung around his neck.
Vernon could not see the card clearly but declined the man's offer.
He said: "The man then went to my next-door unit and talked his way round for about 15 minutes."
According to Vernon, the man "was asking for a deposit of $100 and a further $200 the next day for work to be done."
The Stomp contributor recounted: "Eventually, my 76-year-old neighbour came over to my front door and asked me if the proposition was genuine.
"As I felt I owed a duty to my neighbour, I replied that he should be careful and check with the authorities before committing himself.
"At this point, the man raised his voice, saying I shouldn't get involved. He started cursing me and my 93-year-old mother, who was standing behind me.
"When I raised my voice back, he spat at my face.
"His actions angered me. I took the keys to open the gate to my main door, by which time the man had made his way into the lift to go down to the ground level.
"I raced down the staircase and confronted him as he was leaving the lift.
"At this point, he threw a punch at me, the force of which caused me to land on my bottom on the steps of the staircase."
Vernon told Stomp that he managed to "fence off" the blow, but sustained a swollen palm in the incident.
Vernon's neighbour, who had followed behind, then called the police.
However, the man had already left the scene when police arrived.
Responding to a Stomp query, the police confirmed that a report was lodged.
An HDB spokesman told Stomp in response to queries that it is aware of the incident.
"We would like to clarify that the man does not work for HDB and HDB did not appoint him to carry out any works in HDB flats," said the spokesman.
HDB OFFICERS VISITING FLATS FOR OFFICIAL PURPOSE
According to the spokesman, flat owners are informed by HDB in advance whenever there is maintenance or rectification work to be performed within a flat.
The spokesman added: "Affected residents will be notified on the details of the appointed consultant/contractor and schedule for the works through a circular and/or notices posted at the block notice board.
"All HDB officers are issued a staff card bearing their photograph to identify themselves whenever they approach the residents."
Residents who are in doubt may request to see the officers' staff card before letting anyone into their flat. They can also call the HDB Branch Office Service Line at 1800-2255432 to verify the identity of the HDB officers.
ADVICE BY HDB ON BOGUS CONTRACTORS
The spokesman said that HDB receives complaints of touting by persons who claim that they have been appointed by HDB to carry out works in flats from time to time.
These works include the changing of doors, gates, windows, bin chute hoppers, installation of security systems, and repair of spalling concrete.
"HDB's advice to residents is to ignore such bogus contractors or make it clear that their services are not wanted," said the spokesman.
"Residents should call the police if the contractors persist in harassing them and do not go away even after being told to do so.
"Residents who have been misled or suspect that they have been misled by contractors who pretended to be HDB officers should also report the matter to the police."
Residents may also refer to the HDB website for more information on how to guard against contractors on door-to-door sales.