PUBLISHED ONMay 01, 2026 7:06 AMUPDATEDMay 02, 2026 6:26 AMBYSean LerIt was a simple gesture, but one which warmed everyone's hearts.
This was how TikTok user @singaporeproperties described their encounter with service 121 bus captain Liu Yongbin on Monday (April 27) afternoon in a video posted by them on the platform.
The 20-second video shows the 51-year-old bus captain standing at the bus' front doors, holding up an umbrella to shelter boarding commuters from the heavy rain at a bus stop near Tiong Bahru Plaza.
Liu smiled and nodded his head at the passengers, patiently waiting for them to board the bus.
@asiaone It was a simple gesture by service 121 bus captain Liu Yongbin, but one which warmed everyone's hearts. #sgnews #Singapore #Bus #Kindness #Umbrella ♬ original sound - AsiaOne
The caption in the post called the gesture "a beautiful act of kindness", adding: "Everyone was smiling, hearts full of appreciation - you could feel the warmth in the air.
"The way passengers smiled at him, and how he smiled back with pure joy, like he truly loves his job. It melted everyone's hearts."
In response to AsiaOne’s queries, SBS Transit spokesperson Grace Wu said Liu's actions exemplified the transport operator's culture of care and reliable service.
"It underscores our commitment to making every journey pleasant for our passengers," Wu added.
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